Terms of Use

Georgetown University the “School” or “Institution”) has partnered with Kaplan North America, LLC (“Kaplan,” “we” or “us”), a leader in online education, to power and support certain of the School’s Programs (the “Program(s)”). Certain of these Programs are credit-bearing at the Institution (“College Credit Programs”), while others are solely for academic enrichment (“Enrichment Programs”). Your purchase, enrollment in and use of the Programs and your access to georgetown.precollegeprogram.org and any connected sites (the “Site(s)”) are subject to these terms and conditions (“Terms”).  If you purchase Programs for use by another (for example, a parent or guardian purchasing for a child), these Terms govern both you and other(s) who use the Programs you purchase (collectively, “you”).  You agree to be bound by the Terms. This is an agreement between you and us.  

Children:  Children under the age of 13 are not permitted to purchase Programs.  Children may provide information to us and participate in Programs only with consent of a parent or guardian.

Privacy Policy:  Our privacy policy may be found here.

Enrollment & Fees:  You must complete your enrollment by the enrollment deadline (or "Add/Drop" deadline for College Credit Programs, if different) to reserve your space in a Program. You will be required to pay the total cost of your Program (“Tuition” or “Fees”), less any scholarship or other fee reduction we have provided you, in order to complete your enrollment. In our sole discretion, we may reserve your space in a Program in advance of Tuition payment, though we are not obligated to do so. In all cases, Fees must be paid in full by the applicable deadline and prior to beginning your Program. No Student will be given access to a Program until the Fees due are paid in full. The costs of any hardware, software, internet connection, data usage, and, if required, books or other materials are separate from and not included in Program Fees. For College Credit Programs Only: You may enroll in or “Add” a College Credit Program or request to switch from an Enrichment Program to a College Credit Program up until the published Add/Drop deadline. No student can be added to a College Credit Program after the Add/Drop deadline. Students who Add a College Credit Program will be subject to the Enrollment & Fees policy and all policies governing College Credit Programs.

Switching Programs or Dates: Your enrollments are for specific Program(s) and specific start and end dates (“Enrollment Period(s)”) selected by you. If you need to change your Program(s) or Enrollment Period(s), please contact us as soon as possible to request the change. We will transfer or “switch” your enrollment(s) and Tuition paid to any available Program(s) and/or Enrollment Period(s) if we receive your request at least one week (seven (7) or more days) prior to your original start date. If you request to switch less than seven (7) days) prior to your original start date, we may switch your enrollment if space is available and if, in our sole discretion, there would be no adverse impact to your experience or the experience of other Students, though we are not obligated to do so. For College Credit Programs Only: You may switch to, from, or between College Credit Programs only until the applicable Add/Drop deadlines and in accordance with any and all policies governing College Credit Programs, including the Enrollment & Fees policy and the Cancellations, Drops, & Refunds policy. Please contact us as soon as possible if you need to request a change to your College Credit Program(s) so that we may offer you as much flexibility as possible within Institution’s policies and the Terms of your enrollment. 

Cancellations, Drops, & Refunds: 

For All Programs: You may cancel or “Drop” your enrollment in any Program without penalty when your request to cancel is received at least one week (seven (7) or more days) in advance of your scheduled start date. Tuition for any Program is 100% refundable when cancellation is requested at least seven (7) days prior to your scheduled start date for that Program. In no case will a refund for any Program exceed the actual amount paid to us for that Program. 

For Enrichment Programs Only:  You may cancel your enrollment in an Enrichment Program at any time, but you will receive a refund only if cancellation is requested seven (7) or more days prior to your start date. All payments for Enrichment Programs become non-refundable six (6) days prior to your scheduled start date. There are no partial refunds or Add/Drop periods for Enrichment Programs. In our sole discretion, we may allow you to transfer your enrollment and Tuition to a later start date, though we are not obligated to do so if requested less than seven (7) days prior to your original start date. 

For College Credit Programs Only: You may Drop a College Credit Program by requesting to cancel or Drop your enrollment by the published Add/Drop deadline, after which point you cannot cancel or Drop for any reason. If you Drop, no letter grade will be assigned, and the College Credit Program will not appear on your transcript. If you request to Drop at least seven (7) days prior to your start date, your enrollment will be canceled with a 100% refund of the Tuition paid, in accordance with the policy for all Programs. If you request to Drop fewer than seven (7) days prior to your start date but on or before the published Add/Drop deadline, your enrollment will be canceled with a 50% refund of the Tuition paid. You cannot cancel or Drop a College Credit Program for any reason after the published Add/Drop deadline, even due to an emergency or other unforeseen circumstances. Tuition for College Credit Programs is non-refundable after the published Add/Drop deadline, and the College Credit Program will appear on your transcript. No exceptions can be made to this policy. If you are unable to complete your College Credit Program after the Add/Drop deadline, you should contact us as soon as possible, as you may have other options, subject published deadlines, the Terms of your enrollment, and the Institution’s related policies.

Grading & Certificates, For Enrichment Programs Only:

If you receive a satisfactory evaluation for at least 70% of your assignments and your final project by your end date, you will receive a Certificate of Completion. Evaluation criteria will be provided for each assignment and the final project at the start of your Program, and your assignment or project submission will be deemed satisfactory if you have met the stated criteria. In our sole discretion, we may offer you additional time to complete your assignments and/or final project (an “Extension”), though we are under no obligation to do so. Your Certificate of Completion will be emailed to you after your course is completed. No letter grades will be assigned; no college credit will be awarded; and no transcript will be issued for Enrichment Programs. 

If you do not satisfactorily complete at least 70% of your Program’s assignments and all elements of the final project by your end date, or alternate date set by us if we offer you an Extension, you will not receive a Certificate of Completion. Evaluations and decisions regarding your eligibility for a Certificate of Completion are final. Failure to earn a Certificate of Completion will not entitle you to any refund or compensation.

Grading, Credits, & Transcripts, For College Credit Programs Only:
Your quality, or letter, grade, which will be indicated on your transcript, will be a combination of the grades you earn for assigned work, including quizzes or tests, papers or projects, and, if applicable, your final examination. The method for calculating your final grade from the various elements of your Program will be provided at the start of your Program. (Midterm, advisory, or other provisional grades will not be issued.) For all College Credit Programs, your grade will be assigned according to the Institution’s published scale for undergraduate courses, which can be viewed here. College Credit Programs are not eligible for pass/fail (S/U) or audit options. 

Disputes: Grade changes and appeals are subject to Institution’s policies for undergraduate courses, which can be viewed here. If you believe that your grade should be changed, you should first contact your assigned teaching assistant and then, if not resolved, contact us at support@precollegeonline.georgetown.edu for further guidance.  As per Institution’s policies, an error in grading procedures or inequity in the application of policies stated in the course syllabus are grounds for an appeal; a disagreement with the professional judgment of the grader should not be the basis of an appeal. 

Withdrawals (W grades): You may Withdraw from a College Credit Program for any reason, as long as we receive your request to Withdraw by the published Withdrawal date. If you Withdraw, you will be assigned a grade of W. (If you request to Withdraw on or before the Drop deadline, your request will be processed as a Drop, and you will not receive a grade.) You cannot Withdraw after the published Withdrawal deadline. No exceptions can be made to this policy for any reason, including emergencies or other unforeseen circumstances. If you Withdraw from a College Credit Program, you are still subject to the Cancellation, Drops, & Refund policy, and you will not receive a refund or any other compensation. 

Incompletes (N grades): In accordance with Institution’s policies, work must be completed during your Enrollment Period and we are unable to provide Extensions or allow you to submit work after your end date. However, in the event that you are unable to complete your College Credit Program due to an illness or emergency occurring late in your Enrollment Period, you may be eligible to receive a provisional grade of N, subject to Institution’s policies, which can be viewed here. The option to assign a provisional grade of N is at the discretion of Institution and us. Your request for a provisional grade of N will be considered only if you have already completed most of your Program’s requirements; are on track to receive a passing grade; and send us your request prior to your end date. If you need to request a provisional N grade, you should contact us as soon as possible at support@precollegeonline.georgetown.edu. If you receive an N grade for a College Credit Program, you are still subject to the Cancellation, Drops, & Refund policy, and you will not receive a refund or any other compensation.

Credits: You will be awarded the number of credits specified for your College Credit Program if you earn a grade of D or better. No credits will be awarded for F, W, or N grades. 

Re-Enrollment: You may re-enroll in a College Credit Program if you are assigned an F or W grade, subject to the Enrollment & Fees policy, in order to earn a passing grade and credits. You may not retake a College Credit Program for which you have previously received a passing grade (D or better).

Transcripts: Your transcript at the Institution will list all of the College Credit Programs in which you have been enrolled (except any you have dropped by the Add/Drop deadline), your assigned grade(s), and the number of credits earned for each Program. If you retake a particular College Credit Program for which you had previously been assigned an F or W grade, all attempts at the course will be included on your transcript. See here for more details. You may access your academic record and/or request your transcript directly from the Institution using the instructions provided at the end of your Program.

Student Code of Conduct:  We may remove from any Program students whom we deem, in our sole discretion, to be disruptive to the learning environment or dangerous to other students or staff; have acted in a manner that shows a lack of dignity or respect for the Institution, students, staff, or others; have violated any intellectual property rights or committed copyright infringement; have engaged in academic misconduct, such as cheating or plagiarism; or have violated the privacy or confidentiality of the Institution, students, or staff.  If you are removed from an Enrichment Program for violations of this Student Code of Conduct, you will not be eligible to complete your Program, receive a Certificate of Completion, or re-enroll, and you will not receive any refund or other compensation. If you are removed from a College Credit Program for violations of this Student Code of Conduct, you may be subject to mandatory withdrawal and, if so, will not receive any refund or other compensation. Any Student who violates this Code of Conduct may be referred to Institution for further discipline and could be subject to a variety of sanctions in accordance with Institution’s own policies.

Technical Requirements: You will be responsible for meeting and maintaining the minimum technical requirements for your Program. Access to Programs requires internet access, for which we are not responsible. Programs are delivered on the Canvas Learning Success Platform (“Canvas”) and may require your use of Turnitin Plagiarism Review services (“Turnitin”). We are not responsible for the technical requirements for either Canvas or Turnitin. 

Mobile Devices: Programs may offer content and features that are available via a mobile device. Standard messaging, data and other fees may be charged by your carrier.  Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.  

Accommodations: Under the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973, the Institution assesses accommodations for students with disabilities based on documentation from a medical professional. Review of documentation may take three to four weeks; hence, students should submit documents to the Academic Resource Center in a timely manner, preferably prior to the start of a Program. If you require accommodations or have questions regarding the accommodation process or the documentation guidelines, please contact the Institution’s School of Continuing Studies’ Academic Resource Center directly at arc-scs@georgetown.edu or 202-784-7366.

Intellectual Property:  Programs and the Site(s) are owned by us and/or our licensors, including Institution.  Programs are for your personal and non-commercial use only.  Programs may not be shared, re-sold, reproduced, re-published, modified, transferred or distributed in any way without our prior written permission.  All video, audio, text, animations, books, diagrams, images and other content that you receive or to which you have access during your Programs or through your use of the Site(s), regardless of medium or format, (collectively, “Program Content”), are protected by copyright law and belong to School or us and our licensors, including School.  You may not download, record, screenshot, copy or reproduce Program Content in any way. You may not make any audio and/or video recording of a class or any part of your Program. You may not attempt to decompile, reverse engineer, scrape or datamine Programs. Trademarks, logos, and service marks displayed or otherwise used on the Site and in Programs, including, but not limited to “Georgetown,” "Georgetown University," and “Kaplan,” are the registered trademarks of the School and/or us and may not be used without prior, written permission.  You may have access to digital versions of Program Content (“Digital Program Content”).  Subject to your compliance with these terms and conditions, we grant you a limited, personal, non-exclusive, revocable and non-transferable license to access Digital Program Content during your Program.

Program Changes: We and/or the School frequently update, revise and modify Programs, including Program Content, instructors,  features, and services (“Program Changes”).  The School and we reserve the right to make Program Changes at any time, subject to such changes not materially degrading the Program.   

Links: You may be able to link from the Site to third party websites and third party web sites may link to the Site ("Linked Sites"). You acknowledge and agree that we have no responsibility for the content, products, services, advertising or other materials which may be provided by or through Linked Sites, even if they are owned or run by affiliates of ours. Links to Linked Sites do not constitute an endorsement or sponsorship by us.

User Content:  If you submit comments, photos and other content to us (“User Content”) through Site(s), social media communities, survey responses, email or otherwise, you grant us an irrevocable, royalty-free, perpetual, transferable, license to use, modify, create derivative works from, publish, display and sublicense User Content, in whole or in part, in any format and on any platform either now known or hereinafter invented, and to associate User Content with your name and/or likeness. You are solely responsible for your User Content.  You represent that You have the right to submit User Content to us and the right to grant us the license described above. You warrant that User Content, and our use thereof, does not and will not infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary or privacy right of any party or individual.

Copyright Policy: If you are a copyright owner or agent thereof and believe that content on the Site(s) infringes upon your copyright, please submit notice, pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512 ©) to our Copyright Agent with the following information: (I) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright; (II) a description of the copyrighted work that you claim has been infringed; (III) the URL of the location containing the material that you claim is infringing; (IV) your address, telephone number, and email address; (V) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (VI) a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Our Copyright Agent can be reached as follows:

By mail:

Attn: Copyright Agent

Kaplan, Inc.

550 West Van Buren Street

Suite 600

Chicago, IL 60607

By phone: (312) 385-1246

By email: copyright@kaplan.edu


Arbitration and Class/Collective Action Waiver: Any and all disputes arising from or related to this Agreement, including whether the dispute is arbitrable and the scope of this arbitration agreement, shall be finally resolved by arbitration administered by a single arbitrator under the then-applicable rules of the American Arbitration Association (as modified herein) in accordance with the Federal Arbitration Act. The arbitration shall be governed by and construed by federal law to the fullest extent possible. Unless otherwise agreed by the parties, the arbitration shall take place in the largest U.S. city within 100 miles of your permanent residence.  If You reside outside the United States, then the arbitration shall take place in accordance with the American Arbitration Association Consumer Rules and Protocol. Judgment on the arbitral award may be entered in any court having jurisdiction thereof.

To the maximum extent permitted by law, should You wish to initiate a legal action against us in arbitration, You waive any right or ability to be a class or collective action representative or to otherwise participate in any putative or certified class, collective or multi-party action or proceeding based on such a claim in which we or a related entity is a party. The same applies to our legal actions against You. Thus, You and We agree that each may bring claims in arbitration against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class. Further, unless both You and We agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over a representative or class proceeding.

Sanctions & Export Compliance: We comply with U.S., UK, EU, and other economic and/or trade sanctions and export laws and regulations. Programs are not intended for distribution, or use in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Institution or us to any registration requirement within such jurisdiction or country. Thus, Programs, including any software or services that are part of the Programs, may be used, downloaded by, exported, or re-exported to: (a) a person located, organized, or ordinarily resident in any country that is the subject of comprehensive sanctions imposed by the U.S., UK, EU, or UN; (b) any person listed on any U.S., UK, EU, or other relevant sanctions- or export controls-related list of prohibited or restricted parties, including but not limited to the U.S. Treasury Department's list of Specially Designated Nationals and Blocked Nationals, the U.S. Commerce Department's Denied Persons List or Entity List, the UK sanctions list, or the EU consolidated list of persons, groups, and entities subject to EU financial sanctions; (c) any entity 50% or more owned, directly or indirectly, or controlled by any such person(s) described in (a) or (b); or (d) to any person otherwise blocked by or the subject of sanctions imposed by the U.S., UK, EU, or other relevant government or governing body. Access to this Site, software, free products or course trials, applications for admission, purchases, services, paid products, and payment or funding plans may be subject to additional review to ensure ongoing compliance with legal requirements. Current students or customers traveling or relocating outside of the U.S. may be unable to access the learning management system, services, and courses from countries or regions subject to economic and/or trade sanctions by the Office of Foreign Assets Control (OFAC) or other authorities.

Miscellaneous: These Terms supersede all prior oral or written agreements and constitutes the entire agreement between the parties with respect to Programs and the Sites.  Terms cannot be changed or modified orally.  If any provision of these Terms is found to be unenforceable for any reason, such provision shall be construed by limiting it to make it enforceable to the maximum extent permitted by law, and the remainder of these Terms shall continue in full force and effect.

Contact: All comments, queries and requests relating to these Terms and Conditions are welcomed and should be addressed as follows:

By mail:
Kaplan North America, LLC
1515 W Cypress Creek Road
Fort Lauderdale, FL  33309

By email: ktplegaldept@kaplan.com

Certification and Release: 

  • You certify that you have enrolled for the sole purpose of you (or the enrolled student, if different) participating in the Program(s), and not for the benefit of anyone else;
  • You acknowledge that enrollment or participation in a Program does not guarantee: passing or a particular grade in or credit for any Program; admission to the Institution for any other Program, now or in the future; application of credits toward any specific degree requirements at the Institution; or acceptance of credits by any school, college, or university other than the Institution;
  • You certify that neither you nor any person contributing to payment for Programs on your behalf are on any list of restricted persons with whom it is unlawful for a United States company to do business, or located in a jurisdiction where your use would violate law or regulation;
  • You certify that neither you nor any person contributing to payment for Programs on your behalf are an employee, contractor, or current or former official of the Government of Venezuela including all political subdivisions, agencies, or instrumentalities thereof);
  • You certify that you are not enrolling the Program in order to, nor will you use the Sites or engage in any activity while enrolled in the Program that will, cause Institution or us to violate any sanctions or export controls law, rules, and regulations;
  • You acknowledge that access to the Program may cease when traveling or relocating outside the U.S. into countries or regions subject to economic and/or trade sanctions by the U.S. Treasury Department or other authorities;
  • You authorize us to charge your method of payment in accordance with the amounts displayed to you at the times of payment.


Rev. March 18, 2024